Q 1. What does RateGain do?
Ans. RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with over 2200+ customers in over 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. Founded in 2004 and headquartered in India, today RateGain works with Top 23 of 30 Hotel Chains, Top 25 of 30 Online Travel Agents and all the top car rentals including 8 Global Fortune500 companies. RateGain is one of the world’s largest processors of electronic transactions and price points for the travel and hospitality industry and is the largest Software as a Service (“SaaS”) company in the hospitality and travel industry in India. It offers travel and hospitality solutions across a wide spectrum of verticals including hotels, airlines, online travel agents (“OTAs”), meta-search companies, vacation rentals, package providers, car rentals, rail, travel management companies, cruises, and ferries.

Q 2. When was RateGain’s Initial Public Offer (IPO)?
Ans. RateGain Travel Technologies Limited (“RateGain”) made an initial public offering in December, 2021 and the Equity Shares of the Company have been listed on the National Stock Exchange of India Limited and BSE Limited with effect from Friday, December 17, 2021.

Q 3. On which stock exchanges does RateGain trade and what are the codes?
Ans.

Q 4. What is RateGain’s ISIN code?
Ans. RateGain’s ISIN code is INE0CLI01024

Q 5. Where can I obtain information on the Company's subsidiaries and Associate Companies?
Ans. The information on Companies Subsidiaries and Associates can be accessed from our website at https://investors.rategain.com and relevant details is also available in the Annual Report of the Company.

Q 6. Where can I obtain the quarterly/annual financial information of the Company?
Ans. The Company’s quarterly/annual financial information can be downloaded from https://investors.rategain.com or from websites of the stock exchanges viz https://www.nseindia.com and https://www.bseindia.com.

Q 7. When does RateGain’s financial year end?
Ans. RateGain’s financial year ends on March 31.

Q 8. Whom should I contact for availing various services (viz. transfer / transmission / transposition of shares, change of address or bank details or e-mail id or nomination or updation of NECS, NEFT details, etc.) in respect of shares held in the Company?
Ans. Please send formal requests duly signed by the registered shareholders to the following: (a) In case of shares held in Physical form: KFin Technologies Limited (‘RTA’) (Formerly known as KFin Technologies Private Limited) Selenium Building, Tower B, Plot No – 31 & 32 Financial District, Nanakramguda, Serilingampally Hyderabad, Rangareedi, Telangana-500 032, India Email:einward.ris@kfintech.com Tel.: + 91-40-6716 2222 (b) In case of shares held in Dematerialized form: The transfer/ transmission of shares, Change of address or bank details or e-mail id or nomination or updation of NECS details, etc. in respect of shares held in electronic form is effected through your depository participant with whom you are maintaining your demat account.

Q 9. What are the steps that I should take to obtain duplicate share certificates?
Ans. You can approach the RTA of the Company (address given in Q8) with your request for issuance of duplicate share certificates. Please quote your folio number and details of share certificates. Upon receipt of intimation of the request, the RTA will revert with the required formalities for obtaining duplicate certificates.

Q 10. How do I convert my paper/physical certificates into an electronic holding [Dematerialization]?
Ans. For converting the shares held in physical form to electronic form (i.e. Dematerialize), you would require to open a demat account with any one of the Depository Participant (‘DP’) and surrender the original share certificates to them along with the duly completed Dematerialization Request form (‘DRF’). Your DP will send this request to the RTA of the Company. The RTA of the Company will verify the documents and if found in order, the dematerialization request will be confirmed and the shares, in turn, will be credited to your demat account.

In case shares are held in joint name, kindly ensure that the names of the shareholders in the Demat account are in the order as mentioned on the physical share certificates.

Q 11. Where can I access Company’s Corporate Governance Policies?
Ans. The Company’s Corporate Governance Policies are hosted on the website of the Company and the same can be downloaded from https://investors.rategain.com under corporate governance section.

Q 12. Whether the Company has designated any e-mail ID of the grievance redressal division/ compliance officer, exclusively for registering complaints by the shareholders?
Ans. The designated E-mail ID for registering complaints from shareholders is companysecretary@rategain.com