IHCL AT A GLANCE
Taking Indian hospitality places
In our journey spanning over 118 years, we have grown our portfolio to cater to different segments of hospitality and luxury; and services ranging from volume catering, food and beverages to salon, among others. Our brands offer our patrons an unmatched blend of warm Indian hospitality and world-class service.
With a sharp focus on improving guest experiences, driving efficiencies and adopting swiftly to emerging trends, we continue to sustain long-lasting associations with our customers, employees, suppliers and other stakeholders. We are present in carefully selected, high-potential markets globally and will continue to expand in the future. Given our prominent industry position and unwavering focus on refreshing and realigning our portfolio in sync with changing guest preferences, we are well poised to take Indian hospitality places.
OUR SCALE
in India
* For FY 2018-19 # As on April 30, 2019
Our purpose
To create value by operating the best-in-class portfolio of hospitality brands in India and select overseas destinations.
Our values
Tajness is the soul of our culture. It is an implicit trust in people to forge invaluable relationships by creating an emotional connect with our various stakeholders. It intrinsically guides all our behaviours. Tajness is the way we do what we do. It is based on the three broad pillars of Trust, Awareness and Joy.
TRUST
- Fairness with all stakeholders
- Openness and transparency in what we do
- Free flow of information
- Alignment of all stakeholders
- Build and strengthen long-term relationships
AWARENESS
- Enhance awareness around our plans, strategies, tactics, processes
- Work together to create greater enterprise value
- Participative in our decision making
- Imbibe a sense of belonging across all stakeholders
JOY
- Derive joy and happiness from what we do and how we do it
- Serve all stakeholders with joy and utmost dedication
- Create and maintain an environment where there is joy and happiness, where people are respected, and diversity is celebrated
- Share our success with all stakeholders
Unlocking potential
It is our constant endeavour to maximise the potential of every brand under the IHCL umbrella.
