GOVERNANCE

Leading by example

We have put in place stringent ethical standards with the objective to benefit all our stakeholders. Our core values are those of the Tata group - integrity, excellence, unity, responsibility and pioneering spirit. These values guide our interaction with our customers, colleagues and other key stakeholders.

Values, principles, standards and norms of behaviour

We have adopted the Tata Code of Conduct, which lays down principles for management and employees to carry out their responsibilities in an ethical manner. Adherence to the Code of Conduct is also essential for our key business partners. All senior executives have to annually sign off and adhere to the Anti-Bribery and Anti-Corruption policy. The Prevention of Sexual Harassment Policy is strictly enforced at all trainings. levels of the organisation and reinforced through regular

All these policies are placed on our intranet and corporate website for easy access to all employees globally. Training on these guidelines is part of the annual learning and development calendar of associates at our hotels, and is included in interactions with partners, such as the annual supplier meetings. We have also set up a Whistle Blower Policy to safeguard the interests of our employees.

Governance structure

At IHCL, governance, ethics and sustainability are the overall responsibility of the Board, with its Committees playing key roles in identifying, mitigating and managing ESG risks and material issues.

The Corporate Social Responsibility and Sustainability Committee reviews our sustainability performance, recommends realignments and reviews policies governing sustainability and CSR practices.

At the management level, the Sustainability Advisory Committee meets every quarter to mentor the sustainability and CSR teams.

Its role includes reviewing performance, addressing major operational concerns, vetting new initiatives and suggesting improvements in implementation.

The Sustainability and CSR teams report to the Global Head of Human Resources, and liaise closely with the Engineering, Procurement, HR, and Learning and Development departments in each hotel. Security, Food Safety, Fire and Life Safety being critical sustainability related verticals within the Company, these teams report directly to the IHCL Board.

BOARD

Responsible for governance, ethics and sustainability

COMMITTEES

Responsible for identifying, mitigating and managing ESG risks and material issues

CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABILITY COMMITTEE

Reviews IHCL’s sustainability performance, recommends realignments and reviews policies governing the sustainability and CSR practices

Going strong on compliance

With effect from April 1, 2019, most of the recommendations made by the Kotak Committee on corporate governance will come into effect. These recommendations were approved by the Securities and Exchange Board of India (SEBI) on March 28, 2018, and are aimed at taking the governance practices at India Inc. a step further.

We, at IHCL, have embraced most of these recommendations, ahead of time, in view of the benefits they entail for all our stakeholders.